Asana is a project management and issue tracking system used by Eastern Kentucky University to coordinate tasks, collaborate across teams, and track progress in real time. By consolidating project details and service desk requests into one platform, Asana helps maintain efficient workflows, ensuring that projects stay on schedule and support needs are addressed promptly.

• Streamlines project planning and task assignments in a centralized workspace
• Supports the IT Service Desk by tracking and prioritizing service requests
• Outages can disrupt project coordination and delay issue resolutions

Location: https://asana.com